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Think Big Corporation Privacy Policy

Effective Date: March 27, 2026

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1. Information We Collect

Think Big may collect the following information when you interact with our website, services, programs, or visit our facility:

• Name, email address, and phone number

• Business information, if applicable

• Payment information, processed securely through third-party providers

• Website usage data through cookies and analytics tools

• Visitor information, including organization, purpose of visit, host information, appointment or event details, and check-in/check-out information

 

2. How We Use Your Information

We use your information to:

• Provide services, training, technical assistance, coaching, and program updates

• Communicate with you by email, phone, and SMS

• Manage appointments, programs, events, and facility visits

• Notify staff or hosts when visitors arrive

• Maintain appropriate visitor and building security records

• Improve our website, programs, services, and user experience

• Send promotional or educational content only when appropriate consent has been provided

 

3. Visitor Management & Facility Check-In

Think Big may collect visitor information through our visitor management system when individuals visit the Think Big Entrepreneurship Center.

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Visitor information may include:

• Name

• Email address

• Phone number

• Business or organization name

• Purpose of visit

• Person or department being visited

• Appointment, meeting, program, or event information

• Visitor type

• Check-in and check-out information

 

This information is used to coordinate your visit, notify your host of your arrival, support building security, maintain visitor records, and assist Think Big staff in directing visitors to the appropriate service, program, meeting, or resource.

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Visitor information is not sold or used for unrelated marketing purposes.

Depending on the purpose of the visit, a visitor may also be referred to a Think Big staff member, business coach, technical assistance provider, or appropriate community resource.

 

4. SMS Communication & Opt-In

By providing your phone number and consenting to SMS communication, you may receive text messages from Think Big, including:

• Program updates

• Appointment reminders

• Event or workshop information

• Support communications

• Promotional messages when consent has been provided

 

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP.

Reply HELP for assistance.

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Providing a phone number for visitor check-in does not automatically enroll a visitor in promotional SMS communications.

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5. No Sharing Clause

Think Big does not sell, rent, or share your personal information or SMS opt-in data with third parties for marketing purposes.

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No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with service providers or subcontractors when necessary to support Think Big operations, including technology, visitor management, customer service, payment processing, or other administrative services.

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All other use-case categories exclude text messaging originator opt-in data and consent. This information will not be shared with third parties for marketing purposes.  Your information is used for legitimate Think Big business, program, visitor management, and communication purposes.

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6. Cookies & Tracking Technologies

We may use cookies and tracking tools, such as Google Analytics, Meta Pixel, or similar technologies, to:

• Understand website usage

• Improve marketing performance

• Evaluate website traffic and engagement

• Improve the user experience

 

You may disable cookies through your browser settings.

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7. Data Security

Think Big takes reasonable steps to safeguard personal information and may use measures including:

• Secure systems and servers

• Encrypted data transmission where applicable

• Limited access controls

• Authorized staff access

• Secure third-party technology providers

 

While Think Big takes reasonable precautions to protect information, no electronic system or method of transmission can be guaranteed to be completely secure.

 

8. Your Rights

You may request to:

• Access personal information we maintain about you

• Correct or update your information

• Unsubscribe from communications

• Request deletion of your information, where appropriate

• Ask questions regarding how your personal information is used

 

To make a request, contact:  admin@thinkbig815.org

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9. Third-Party Service Providers

Think Big may use third-party platforms to support its programs, communications, payments, website operations, visitor management, and other services.

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These providers may process information on Think Big's behalf as necessary to provide their services.

Think Big expects service providers handling personal information to use that information only for authorized purposes and in accordance with applicable privacy and security requirements.

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10. Contact Information

If you have questions about this Privacy Policy or how Think Big handles personal information, contact:

Think Big Corporation
Think Big Entrepreneurship Center
1311 N. Main St.
Rockford, IL 61103
(815) 219-7881
admin@thinkbig815.org